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21Apr2025Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

201 Sugarloaf Road, Hendersonville, North Carolina, United States of America, 28792
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room Mobility accessible
Max:
3 persons
360 sq. feet 
Bed options:
1 King Size Bed
Coffee machine
Bathtub
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King Room
Max:
4 persons
360 sq. feet 
Bed options:
1 King Size Bed
Coffee machine
Bathtub
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Queen Room
Max:
4 persons
360 sq. feet 
Bed options:
2 King Size Beds
Coffee machine
Bathtub
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Getting around

Explore a range of transportation options for your spa getaway

City Center
Hendersonville 2.0 mi
Airports
Asheville Regional (AVL) 10.3 mi
Greenville-Spartanburg International (GSP) 55.5 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking property
  • Free Wi-Fi
  • Free parking
  • 24-hour reception
  • Late check-in/ -out
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Currency exchange
  • Gift/Newsstand
  • Coffee shop
  • Fireplace
  • Smoke detectors

Sports & Fitness

  • Exercise gym
  • Pool tables
  • Fitness studio

Guest Parking

  • Refrigerator
  • Microwave

Services

  • Room service
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Newspaper service

Dining

  • Breakfast
  • Restaurant
  • Poolside snack bar
  • Free breakfast

Business

  • 24-hour business center

Children

  • Children's pool
  • Water slides
  • Game room

Facilities for people with disabilities

  • Bathroom for disabled

Spa & Leisure

  • Swimming pool
  • Television in lobby

Room features

  • Mini-bar
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bathtub

Self-catering

  • Refrigerator
  • Microwave

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

201 Sugarloaf Road, Hendersonville, North Carolina, United States of America, 28792
Map view
201 Sugarloaf Road, Hendersonville, North Carolina, United States of America, 28792
Nearby
10 Francis Rd
Needful Things Antique Mall
3100 ft
Restaurants
Old Orchard Tavern at Cascades Mountain Resort
1000 ft
201 Sugarloaf Rd
Outback Steakhouse
1.6 mi
250 Mitchelle Dr
Cafe on the Veranda
2200 ft
130 Sugarloaf Rd
A Day in the Country
2400 ft
130 Sugarloaf Rd
Tequilas Bar & Grill
1.4 mi
300 Freeman St

Reviews and Ratings <br />

Feedback from previous guests about their experience.
62%
loved the resort and would return for another relaxing stay
Fun pool experience
Large family areas
Noise from A/C
Limited dining options
6.2/10
Nice
Rooms
6.0
Location
7.2
Service
6.0
Dining
5.8
Guest reviews
6.2/10
based on 5 reviews
3.5/5 based on 182 reviews
6.7
6.7/10 based on 752 reviews
#7 of 11 hotels in Hendersonville based on Tripadvisor
Edward
United States of America, January  2025
6.0/10

We had a fun time at the hotel with our kids, especially enjoying the pool and water slide which kept them entertained. The room was clean and spacious, but the check-in process was a bit frustrating due to timing issues for our event. While we liked the amenities, the dining options left a lot to be desired, especially considering we expected more for the price we paid.

Rooms
7.0
The room was clean and spacious, accommodating our family well, though the bathrooms were on the smaller side.
Service
5.0
The service had some hiccups, particularly during check-in. We arrived early, and it seemed like the staff was not prepared to handle the rush for the wedding.
Location
8.0
The hotel's location was convenient, as it was close to downtown Hendersonville and other local attractions, which made exploring easy.
Dining
5.0
The dining experience was lacking; the breakfast options were limited and not particularly appealing, which was disappointing.
Facilities
6.0
Facilities, including the pool and game room, were great for kids but needed better maintenance; some game machines were out of order.
John
United States of America, January  2025
7.8/10

I had a mix of experiences at this resort. The check-in process was super quick, which was a nice surprise during a busy Labor Day weekend. While the room was clean, it felt a bit cramped, especially with kids running around. The restaurant was definitely a highlight with delicious food, although the noise level from family activity was a bit much for my tastes. Overall, it offers good value for families, but might not be the best choice if you're looking for a quiet getaway.

Rooms
6.0
The room was clean but felt a bit cramped and could use better soundproofing due to the noise from other guests.
Service
8.0
The staff was friendly and accommodating, really trying to make our stay pleasant despite some issues.
Location
9.0
The resort is conveniently located, making it easy to access local attractions and restaurants.
Dining
9.0
The restaurant served amazing food with many locally sourced options, definitely a highlight of my stay.
Facilities
7.0
The pool area was fun for kids but could use some attention, especially regarding the lighting and maintenance.
David
United States of America, October  2024
5.0/10

My stay at this resort turned out to be quite an unpleasant experience. The noise levels from the pool area made it impossible to relax, which was a huge disappointment. The rooms were a decent size, but the lack of proper maintenance was noticeable. Overall, I felt deceived by the online pictures that didn't accurately represent what I encountered, making me wish I had chosen a different place.

Rooms
5.0
The room size was decent, but maintenance was lacking, and the décor was outdated.
Service
5.0
The service was poorly handled, and the staff seemed overwhelmed and unprofessional.
Location
5.0
The hotel's location next to the pool was noisy and chaotic, which wasn't what I expected.
Dining
5.0
The onsite restaurant was disappointing, with low-quality food that didn't meet our expectations.
Facilities
5.0
The facilities were misrepresented, and the pool area was more chaotic than a relaxing retreat.
Rodney
United States of America, October  2024
6.2/10

We had a fun time at the hotel, especially with the pool area that was incredible for the kids. However, the rooms left a bit to be desired, and there were some service hiccups during our stay. It felt more like a motel rather than a resort, and I was disappointed with the noise from the air conditioning units.

Rooms
6.0
The rooms had everything we needed but smelled strongly of chlorine from the pool, which made it hard to breathe, especially for my kids.
Service
6.0
The service was hit-or-miss; some staff were friendly and accommodating, but we had to ask a few times for extra towels and sheets, which was frustrating.
Location
8.0
The hotel is conveniently located right off the highway, making it easy to access local attractions and restaurants.
Dining
5.0
We didn't get to enjoy dining much since the food options were limited and not very appealing.
Facilities
7.0
The facilities were good, especially the pool which kept the kids entertained for hours, but overall, it didn't have the resort feel we were hoping for.
Fun pool experience
Noise from A/C
Arthur
United States of America, October  2024
7.6/10

The resort offers a fun environment for families, especially children, with a great pool area and a fantastic on-site restaurant. While the overall experience was enjoyable, the noise level due to unsupervised kids can be disruptive, and the room amenities need some improvements, particularly regarding the comfort and upkeep of bedding and bathrooms.

Rooms
6.0
The rooms were a bit dated and the bathroom was small, but they were clean. Unfortunately, the pillows were too soft and lumpy for my taste.
Service
8.0
The staff was friendly and responsive to our needs, which added to the positive aspects of our stay.
Location
7.0
The location is suitable for families but can feel crowded due to the number of kids around, especially at the pool.
Dining
8.0
Dining at the on-site restaurant was a highlight with great food options, although breakfast could use more variety.
Facilities
9.0
The pool facilities were great for kids, and there were plenty of activities designed for families.
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Rooms and Guests2 Guests, 1 Room